Even though I don't care a bit about brand loyalty, I can definitely see the appeal of every device (PC, phone, car, TV, eReader, watch, whatever) all sharing the same abstract "operating system" interface, sharing your preferences, schedule, etc without the user having to even think about syncing this information.
There's obviously a lot of appeal to a corporation to have this data as well, but even those of us who are opposed to the corporate abuse of data have to acknowledge this is the future. I'm optimistic that an open-source self-hosted solution can accomplish the same thing, but I'm not sure one actually exists yet.