On the radiology side, I know there are extensions and tools for PACS that the vendors can't be bothered to come explain/train, even though the company sold it to the hospital. It's like pulling teeth.
There are certainly a million reasons why a doctor may not have access to or be able to use tools like Slicer Dicer, but most of those come down mainly to hospital policy. Amount and quality of training is certainly the biggest differentiation between clinician who are satisfied with Epic and those that hate it.
So, thank you!
Edit: Do you know offhand of a good guide to SlicerDicer I can share with them? I will google around, but if you had something you personally liked?
At population levels I could concede that these errors may well be inconsequential though.
Especially in the EMR space, putting up barriers to access basic documentation is quite unreasonable.
Public documentation is not going to suddenly allow your competition to gain an advantage, while your own firm benefits from users being able to easily google and get authoritative answers from your own official documentation.