> As it seems, blind, to the customers feedback.

I wonder how they gather feedback internally. Because either they don't even test some of their services by 50 employees, or ignore any feedback of coworkers too.

Even though the old app felt like it was build and tested by a team of 1, it feels like not even the single person either used it daily, or want allows to make a change after it was published.

It should take a elaborate company vision to build a service for people, who actually want to use the service