Sure, "we" should fix the system, but good luck waiting around for that to happen.
Also this isn't a normal situation. They usually take a bus or train, but public transportation is shutdown because of covid which is why they traveled on a bike.
I can read Hindi
Poor people don't study to join Google or Facebook in India. They study for government jobs like customs officer, railway officer, Indian adminstrative service, Indian Police Service etc... all jobs where you can accure vast sums of money.
The amount of money these officers make offrecord is going to eyewater even westerners. In some cases, the wealth they posses rival even high end executives at Google and Facebook.
Most people understand and acknowledge this system. They know the only way to out is through it, they stay in system - stay hard, make connections then proceed to benefit from corrupt system.
Not saying most are corrupt but my experience with customs department, tax department etc... made me realize how corrupt they are.
Which does not refute the point I am making because a few corrupt people are enough to take down the system.