> The Remote RC Orientation Guide was written as a software guide for anyone in the RC community who was new to Virtual RC rather than as a full guide to the first week for new folks. We will add a note to the top of it to remind folks to check Community for the schedule of their first day, and we’ll add a link to the thread with the schedule to the ‘Tools for participating in Remote RC’ email.
So they are acknowledging that their communication was inadequate
> We only make exceptions to missing the first day when someone has an emergency
And they acknowledge that they have the ability to fix this at this point in time.
Yet they still kicked him out.