But for the sake of argument, if 4% of your customers are on the platform it’s highly unlikely for those users to be influenced about your product. Aka, how much does Twitter inform people choice of paper towels etc.
Now, that possibly changes for hype or fad based industries. If you’re creating buzz around a new movie sure Twitter might be relevant.
But for the sake of argument, if your customers overlap significantly with that 4% of earth's population that use twitter, then it is highly likely for those users to be influenced about your product.
Aka, how much does Twitter inform people's of choice of news website, blockbuster movie, tech blog, etc.
https://www.theverge.com/2020/2/22/21148516/twitter-suspends...
https://www.vox.com/2018/10/19/17990946/twitter-russian-trol...
https://www.npr.org/sections/coronavirus-live-updates/2020/0...
How many are active? of those how many tweet even once a month?
It's not as all encompassing as you think