T-mobile is a joke. I lost my @simon Twitter account [0] because of T-mobile's and Twitter's utter incompetence, and it took me more than 3 months to regain control of it.

The way the attacker gained control of my phone number should have never been possible. I'm still a customer, why? Because there's no better alternative in the US, although I'm pondering Google Fi at the moment. Thoughts?

[0]: https://medium.com/@simon/mobile-twitter-hacked-please-help-...