I think its too simplistic to say the system we had before Reagan/Thatcher was Good and the system now is Bad. But we are definitely seeing the shadow of the neoliberal capitalist system hurt people. And causing large scale social unrest, economic uncertainty, a generational wealth gap, and so on. Apparently some people are angry enough about the whole thing to vote for Trump just to get the neoliberals out of the white house.
And of course, the democratic process should be forcing the government to correct course, but there's been so much capture by lobbyists and wealthy donors that its absolutely failing the people its supposed to serve. Occupy Wall Street, the 2009 economic crash, etc seemed to have no lasting impact on economic policy.
This whole situation seems so central to the current economic and political situation - I don't understand why nobody knows and talks about this stuff.