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Zulip has been absolutely pivotal in our company's remote work setup. It becomes a searchable knolwledgebase as a side-effect of its threading model (the exact opposite of the pile of unorganized mess that Slack usually devolves into):

https://monadical.com/posts/how-to-make-remote-work-part-two...

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I dont get why everyone thinks that searching for anything in a chat system is a good idea. This has nothing to do with how good the search engine is within the system. Because of Slack's inadequate design, they promoted searching, and now everyone thinks search is a MUST. If you really have to search in chat, I say you already have done something wrong. If searching in an email system, with its vastly more structured data, is itself inefficient, why would anyone think searching in chat is a good idea?

Well, if you discussed some detail and can't remember which channel / thread it was on then the search is a must. I could agree that search may not be needed for a small team of a couple of people, but large teams with dozens of channels and topics should be able to search them to find required information.

If thats the scenario you think search is most applicable for, you are going to be sorely disappointed. Firstly you have to remember what it is you are looking for. Even if you do, the information is hidden in so many channels that you are unlikely to find what you are looking for without some effort. I think the best search is no search at all. Searching makes sennse for VERY large universe of data, as in WWW. The sheer volume makes creation of optimized search engine a profitable one. But a small universe search engine is inherently sub-optiomal, & is going to make the user sift through the "results" to find what they are looking for.

Seconding this as employee of said company : )

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