A Reason why Apple is affected relatively often is the huge volumes of products they ship. No other manufacturer ships that many identical phones and probably no one has shipped that many identical headphones over such a short time frame.

Even a problem affecting only 0.01% has a sizeable number of affected customers if you ship 100 million devices. If you only ship 1 million, that same problem is much less likely to find public support. Apple already has good quality control (my opinion) but to reach the same level of public complains as other companies, they need to be several magnitudes better.