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This is really confusing to use the term "goodwill" here. It's a term of art in accounting, and despite this story being partly about accounting, it appears to have nothing to do with accounting goodwill...?

Maybe there is a reason why these repairs relate to accounting goodwill, but otherwise, I suspect journalistic malpractice.

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That’s what Tesla calls it. Source: I have had a Model S for many years and repairs I have had under warranty have been listed as “goodwill.” e.g., Torn sunroof seal (presumably, due to manufacturing defect).

I'm sure they do, and the meaning is obvious, it's just that when you get into the issue of accounting for it, it ought to be clarified that it's not accounting goodwill.

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