Also Cloudflare "protected" 8chan during the Christchurch terrorist shooting last year which makes them unpopular in some quarters. I have heard that given as a reason our largest telco won't peer with them.
CF themselves have raised similar concerns about due process in the way they handled this particular case, but I can understand why they dropped a customer against whom they had a pretty strong case for suing.
https://blog.cloudflare.com/why-we-terminated-daily-stormer/
You do know The Daily Stormer is a far-right neo-Nazi, white supremacist, and Holocaust denial commentary and message board website that advocates for the genocide of Jews, right?
There's a certain subset of the tech community that entirely doesn't get that words result in real-world harm. It isn't just bytes in a database we can be indifferent to because it doesn't affect anything.
Government is different from the private sector but as we rapidly move towards a future ruled by megacorporations, the application of rules and laws becomes ever more important.
That only covers how government is supposed to act, right? I mean, a hosting company is free to pick how their service is used. If a client insists in abusing and breaking the law by, say, repeatedly publishing hate speech, doesn't the company has the right to act? I mean, just the reputation hit makes this a business liability.