This reads to me like "his words were perfectly polite but I've decided that he must have intended a certain subtext and the subtext I believe that he intended is evil". Which ... I mean, you can certainly claim that, but when you're talking about the writings of somebody who used a lot of words to do his best to make his meaning clear in the text, accusation-via-subtext at least needs some sort of evidence to be a reasonable thing to do.
> If he did not intend his followers to attack anyone then he should not have named anyone or put any kind of contact information in his post.
The complaints form and the relevant editor are precisely how feedback is supposed to be given to news organisations. Some publications have a "Public Editor" position to handle such things, in which case they should have been contacted instead, but the NYT axed that position a while back.