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The domain is called "Process Mining.

For example, Rapid Miner: https://www.rapidminer.com

There's also a Coursera:

https://www.coursera.org/learn/process-mining ‎ ‎

There is a good research paper that compares Process Mining to what we do, Desktop Activity Mining: https://pdfs.semanticscholar.org/05a4/f2258a48aaaa2b2686f72f...

Here is the most popular open-source process mining platform:

https://apromore.org/

And thank you for sharing!

Thank you, a great point! We have witnessed so many automation/RPA initiatives put on hold/buried because of the complexity or cost of process discovery, that's why a lot of R&D efforts are focused on this specific stage of automation lifecycle

It’s called process mining and it’s one of those stealthy use cases that nobody knows about but is a multi-billion dollar market.

What we do is a bit different from Process Mining, our approach is known as Desktop Activity Mining, but from a helicopter view it's pretty much the same

Thank you!