Deplatforming and banning doesn't happen because of some abstract whim, so defending it in abstract terms sans context seems like it's overlooking a large chunk of the conversation.
Abstract freedom of expression is a prerequisite for preventing oppression by majority rule. It's fundamental to our core as citizens in the United States.
I think that's a stretch.
The problem with Twitter isn't the moderation or the "leaning", it's the sheer size of the thing. Any sort of decent moderation is completely impossible at the scales of Twitter, and I voted with my feet a long long time ago and frankly don't feel like I'm missing anything.
On the other hand, there are plenty of smaller social spaces out there that are well moderated, do not treat all viewpoints equally, but at the same time somehow manage to prevent their users from anti-social mob justice.
In Twitter's case I think you've nailed it. They're so big that effective moderation that pleases everyone is simply unmanageable. What that signals to me is that practically they should be considered a speech platform. Otherwise any attempts to moderate will feel like social cherry-picking. Once classified as a platform we should treat them differently, both legally and colloquially. Legally platforms would be absolved of taking responsibility for the content posted by individuals. And colloquially if people understand they're a platform, and platforms come with self-service tools to make sure unwanted content doesn't show up front and center in your feed, then I think we can collectively mature in our approach towards and response to "dirty" content.
Anyway I don't use twitter either and don't expect nor am I really all that interested in a twitter solution. I'm abstractly defending the social maturity required to tolerate diverging viewpoints without resorting to censoring and banning and extrajudicial mob justice because I believe required to prevent oppressive majority rule.
I'm not really sure what problem you're solving here. The social space is too big to moderate effectively, so hamstringing what little power the company chooses to exercise over its own space is supposed to somehow make things better? I don't see it.
I lack empathy not because I disagree with their politics, but because "getting booted out of a social space on the internet" seems like a strange non-problem.
Keep in mind that Twitter moderation is a joke no matter what side of the aisle you're on, and people leave not only because they got banned, or somebody they liked got banned, but also because of the perception that the moderators are asleep at the wheel and are too slow to take action - if they ever do.
Thing is, this is the internet. There are other sites out there. Most of them are accessible from typing something in your web browser. If there is a social space out there whose moderation you find more agreeable, why would you hang out someplace you're not welcome?
> We have to continue to protect peoples' ability to express themselves universally as technology evolves and provide platforms where they can't be bullied and destroyed by a riled up mob or institutionally silenced and de-platformed for dirty content.
You're not going to find that platform on Twitter. But you shouldn't have expected to find it on corporate-owned advertiser-friendly Twitter in the first place. The revolution will not be televised; brought to you by Xerox in four parts without commercial interruptions.