Thanks for your reply. I agree with you, using user-terminals is extremely challenging, especially from a link-budget perspective. You cannot pump enough data to make it worth it. For the gateways, my main concern is that the Ka-band spectrum would have to be shared between user-data and "inter-satellite" data.
Finally, I think that the use-case your described for those latency-sensitive customers is going to be hard to pull off, mainly because of link-availability concerns. There are too many "passes" through the atmosphere to guarantee the availability numbers that a user of such a service requires (99.5%?). Rain in any of these links might cause an outage or a re-route (causing too high jitter). Plus, it would be extremely difficult to have signals traveling from one continent to another.