Comment by luckystrike | Hacker News Reader

Comment by luckystrike | Hacker News Reader

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  Now we have a team of six people - (3 developers, 1 UI/UX designer, 
  1 QA / Customer support engineer and me as - the Product Manager / CEO)

It would be great if you could throw some light on how you went about building this team and your hiring process. In my experience, it ain't easy here in India to find quality talent willing to work in an early stage startup whose product is still not out in the market.

Did they come through the connections made during your Zoho stint?

All the best for this venture!

Yes. That is one advantage that I had working at Zoho for nine years. Everyone in the team has worked with me at zoho. 3 of the 6 people had worked with me at Zoho and had moved on to other companies. They came back to work for Freshdesk as they believed in the ability of the team to ship products.

Great. I think it also helps that you were at a senior position in Zoho. Apart from the visibility and a large network, it probably makes it a little more convincing for people who are on the fence when it comes to joining such a venture.

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