I'm not sure that he really cares if he's helping the situation or not, seeing as he's no longer employed there.
I know first-hand that when a team is working on things, and it's very publicly going wrong, and it's due to things that are out of your control, it's beyond frustrating to have everyone think that it IS your fault due to the public stance.
I'm guessing that the Reddit team that is dealing with this is more than a bit pissed that they can't be more public with what the real reasons are.
Personally, I could care less about the "professionalism" or political BS, I'd rather know the real reasons for the problems so that I could be better informed and not run into the same issues.
I'd rather see more candor and less PR.