I know first-hand that when a team is working on things, and it's very publicly going wrong, and it's due to things that are out of your control, it's beyond frustrating to have everyone think that it IS your fault due to the public stance.

I'm guessing that the Reddit team that is dealing with this is more than a bit pissed that they can't be more public with what the real reasons are.

Personally, I could care less about the "professionalism" or political BS, I'd rather know the real reasons for the problems so that I could be better informed and not run into the same issues.

I'd rather see more candor and less PR.

Reddit isn't vital to anyone's well being, but it is a service that hundreds of thousands (?) use pretty regularly, so it certainly isn't trivial either.

How is he hurting the situation by calling out a service for what it really is?