> it was still just an internet study where people were self reporting

And I wonder whether it would largely have been people contemplating a decision because they were dissatisfied/ unhappy with the status quo?

My immediate thought it to Nassim Taleb’s via negativa - not necessarily any more well researched, but the view that in uncertainty do nothing or indeed do less to create a better outcome. That inaction is to be preferred where change and action has no clear benefit.