I used to manage my shops using Zapier and Google Sheets for many years. Our products were coming from many different sources and many things would fall through the cracks. Customer service would be slow since agents would have to know where orders need to be returned and the return process.

Openship started as an internal project so all this could be managed from one dashboard so we could scale to 5000+ SKUs without the system being overwhelmed. Orders can be routed to any channel that has APIs to search products and create carts.

The other benefit of Openship is that your operations are abstracted out of Shopify. If you ever want to leave Shopify or roll your own e-commerce backend, Openship and your operations won't skip a beat. Let me know if you have any other questions.