There's a hepaing of hyperbole on there, but my experience with buying ebooks is very similar - Aside from buying from e.g. pragprog, who don't do DRM.
When pirating books, I download it, put it on my ereader, and read it.
When actually purchasing books, I need to install Adobes proprietary DRM-program, open the book in there, unlock it with my account, then use the Adobe program to transfer it to my tablet.
Not a huge hassle, but pirating just works, and offers an experience that's infinitely more pleasant.