This headline seems incredibly overblown and designed to get more attention than it really deserves.
One email from "a Moviefone/AOL Television representative" asking you to tone it down is not the same as "AOL" asking you to tone it down.
One email from "a Moviefone/AOL Television representative" asking you to tone it down is not the same as "AOL" asking you to tone it down.
It seems like a more appropriate response would have been to email the Moviefone person back with a, "sorry, that's not how we do things here."
To pan a person or company over a request like that seems ridiculous.