I've heard enough of these machine learning buzzword bingos every week when things like this happen. The thing is, I don't care. I just want things like this to never happen again.
A 0% error rate is a great aspirational target. But it's also important to acknowledge that a complex system may never be perfect. Insisting otherwise is ignoring reality.
Car accidents? Drunk driving? Murders? Dark-web illegal activities? Domestic violence? Those and many others are all solvable problems that we can get very close to zero instances. But right now we're quibbling and putting measures in place that don't get the numbers anywhere close to zero, they just "incrementally" reduce instances and we all applaud and find those meaningful whilst 99% solutions are ignored.