I'm really interested in digging in a bit deeper, as you've expressed some thoughts we haven't heard before, and I'm hoping to improve the site more.
> I'm not getting any younger, and I find that the non-white background combined with the light weight of the font hard to read
This is interesting. The text color is #000, and the background color is #fafafa. This is a higher contrast ratio than the wirecutter, hn, etc. Since the purple background is easier to read on, it might be that the text is actually too high-contrast. It probably doesn't help that our font is a bit on the narrow side. I have a couple of ideas on how to fix it, but don't have a great idea on how to test it.
> I think adding screen grabs would help break up the monotony of long streams of text, and give people an idea of what the UI looks like for the product(s). One of the first things I look for on any SAAS landing page are screenshots, so I can see what the UI looks like. Adding screen grabs in your reviews would save some time for me.
This is particularly interesting for me to hear. Would you be willing to elaborate a bit more on how exactly you use screengrabs in your decisions? In my personal experience (emphasis on personal), screengrabs don't provide much value because they're mainly used as feature demonstrations.
We try to take an approach where we don't focus on the features, but rather the overall impact in aggregate (e.g. we won't focus on who has the best funnel analysis, but will ask who has the best core analytics functionality). We strongly believe that this synthesis approach is more useful, but it also means that features overviews are lower priority.
However, I'd be curious to know how you use them, as it sounds like you get value from them beyond just feature understanding. With a better understanding of how you use them, we can go back and get screenshots that best fit the kind of value that you get from them.