Interactive Brokers' software is usually very solid. I'm surprised they weren't ready to handle this, the possibility of oil going negative had been discussed for some time before it happened.
Interactive Brokers' software is usually very solid. I'm surprised they weren't ready to handle this, the possibility of oil going negative had been discussed for some time before it happened.
> Peterffy said there’s a problem with how exchanges design their contracts because the trading dries up as they near expiration. The May oil futures contract -- the one that went negative -- expired the day after the historic plunge, so most of the market had moved to trading the June contract, which expires May 19 and currently trades around $24 a barrel.
> “That’s how it’s possible for these contracts to go absolutely crazy and close at a price that has no economic justification,” Peterffy said. “The issue is whose responsibility is this?”
Nobody ever promised neither liquidity nor positivity of prices, it is the fault of the brokerage, plain and simple. Thankfully $100M is something that IBKR can take on their books (they have $3B of cash according to the latest filling).
That is certainly not my experience. Endless bugs in TWS over the years, and the support people are unbelievably rude. Every time I try to report a bug they start out by blaming me, it usually takes 2-3 back and forth rounds until they admit it's actually broken and tell me they'll forward the issue to the tech people. After that it's radio silence and you never know if they'll actually fix it or not.
And let's not get into the disaster that is their API...
Except their web portal. 40-50% of the time it is unable to load my portfolio data (even without the current market value, just the number of stocks and cash balances). At the same time I log into the mobile app, it forces a logout on the web app (why?) and it is able to load the balances and portfolio. No explanation. Same network, no adblocker or other browser plugin.