Hilarious. Long time Thinkpad fanboy here until I finally needed Lenovo support and it took 1 month to get a faulty part fixed under a next business day support plan.

The replacement was faulty. Replaced again (a little quicker this time) but there were still problems. They consider their job done. Never shopping Lenovo again.

Then for a new role I got a brand new XPS 13. Put Ubuntu on it and everything Just Works(tm). Very happy Dell user now. (Shame the sticker price is so high but it is a quality system.)

Also the Lenovo performance was never as good as it should have been. It turns out while it had a then current generation CPU it was a cheaper version than the competitors.