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> This is the dark side of monopolies.

Tech monopolies are particularly good at it, online support tickets and "community" forums are fantastic decoys for real support.

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Google is one of the worst offenders, had a user tell me that Chrome deleted all of her passwords. Try to look up solutions online and all I find are tons of community forums with 60-80 posts each of people talking about how all of their passwords are gone and there is no solution/remedy offered to anyone.

I had a weird positive experience with Google lately. An account rep messed up all my AdWords (I still call it that) campaigns and blew $900 on worthless mistargeted clicks on Christmas Eve 2018. My request for refund was denied, so I chargebacked and got banned (who cares).

I need to use AdWords again next month so I reactivated the account and asked for another appeal. They immediately deleted the $900 debt and unbanned me.

Stop using chrome?

It doesn't fix the problem, it just makes it no longer your own problem. Chrome is still one of the dominant browsers.

> This is the dark side of monopolies.

Oh; no introduction necessary. We go way back.

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