The biggest barrier to late adopters is the learning curve and confidence: They worry that new tech will take too long to learn, and they're not confident it will work right.

Right now a lot of people have no choice but to learn how to meet with Zoom, how to order with Instacart, how to communicate through Slack, ... And as they do, hopefully things are working out OK and they're building confidence in those technologies.

When the pandemic subsides, I don't see much reason for people to revert en masse.