I'm not sympathetic to the airlines at all and think they should refund, but I don't think it is universally true that "can't deliver service = owed money back" in this pandemic.
My understanding is Force Majeure rescinds the contract for Act of God (natural disaster) or Government (human-caused disaster). No contract means deposits and pre-payments would also revert.
/ianal
the common law concept of restitution requires that the parties be returned to their original, pre-contracting positions. In reality, this means that the parties must return any prepaid monies or deposits
https://www.agg.com/news-insights/publications/your-event-is...
See this legal article covering schools "https://www.fisherphillips.com/resources-alerts-comprehensiv... -- they aren't legally obligated to refund if they have a force majeur provision in their contract.
That is wrong!
I think 'fraud' has a specific technical definition - it requires 'intentional deception' or 'misrepresentation' or something similar depending where in the world you are.
If they decide to cancel your flight for business reasons and genuinely weren't planning to when they sold you your ticket you can argue that you should get your money back under consumer rights about paying for services provided and maybe contracts I don't know, but it doesn't really make any sense to claim it's 'fraud' - there isn't the deception or misrepresentation required.
Why is this controversial? Seems fair enough to me.
I get the feeling people enjoy beating up on airlines because so many people pay the smallest amount possible, and then are shocked when they're not treated like first class passengers. People pay for McDonalds but expect fine dining.
One could argue it would be useful for another trip to a different location. Sure. But because airflights prices are so shady (prices changing every day, prices that are different if you have a VPN connected, etc etc), the voucher could make you choose for the worst price.
That doesn't seem fair to me tbh
Turns out the true opiate of the people are... well, opiates and other drugs.
Underlying all this whinging there seems to be a remarkable expectation that the world is supposed to be fair, and when it's not the taxpayer and the Fed should make it so. If the objects of all this fairness were human, I could see the point. However, you're talking about corporations, so there is no point.