Zoom had privacy and user invading issues years back. They didn't learn their lesson back then with the MacOS installers, and continued to assure us they are taking the "right steps".
My company have stopped using Zoom and we'll never go back.
> “Zoom takes its users’ privacy, security, and trust extremely seriously,” the spokesman said
https://www.theguardian.com/technology/2020/apr/02/zoom-tech...
I'm honestly curious, what could CEO say differently?
That's what he could have said.
Plus blaming all the issues on consumer use cases is hilarious. That might work for like a company that makes fiber lines for commercial deployments or something However, it's like they forgot that their core video might be B2B, but the client is almost always B2C and always has been. The fact that you are forced to use the Zoom client/plugins to attend a Zoom meeting may make the business case enterprise, but they have always been taking these horrible stances on the client and harming normal people who can't choose to use something else.
Most venture startups are focusing only on the first part. Slow-Growth focus ones on the second.
Once you get used to one model, is hard to switch to another.
This has nothing to do with delivering fast.
So that plays out as "we can never truly trust Zoom to do things right". Sounds exactly like how I feel.
Unless Yuan wants to finally say up front "I actively worsened security and threw away user trust in order to maximize our growth at the expense of everyone that installed our client" it's inpossible to take anything else he says at face value.