On their previous outage/lockout they offered me a $75 gift card.
I included the same offer email as a forward to finra and they offered me $725 shortly after.
I accepted.
They may have lost me the opportunity to have had 10k profit, but maybe I wouldn't have held, who knows, but by a fluke I came out 2.5k ahead after being locked out of my account for 3 days.
I took all my cash out that day so didnt have anything in play for this outage.
I actually tried to transfer in money that morning but that failed too.