I agree, but Zoom is a publicly traded company. Their incentives aren't necessarily aligned with the public good.

The question is "why should Zoom leadership care about the recent privacy concerns if the vast majority of their customers don't care?"

Their stock is up over 6% today while the market is down 4% (volatility caveats here obviously). So far the privacy concerns don't seem to be impacting the companies short or long term prospects, so I wouldn't expect the company to do the right thing.