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Oh my, Yes Bank.

A relative, years ago, made me aware of a small deposit they’d made in my name there. After being rotated between half a dozen customer service reps, communicating over e-mail and WhatsApp and SMS, contradicting each other at every turn, I gave up trying to set up an account to manage and/or withdraw the funds.

Abysmal service culture. Not surprising to see that had knock-on effects.

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How does one "make a deposit in your name" if you did not have an account already?

Most online fintech services allow this - you can send money via paypal to any email address, send a venmo to any phone number, etc regardless if an account exists or not. The services will let you take back the payment if no one claims it. (On ios open a new blank text, open the apps section, click venmo)

That's not "making a deposit" means, but I get your point. If that's what the OP meant, then I take issue with their wording. "Making a deposit" and "transferring money" are two different types of financial transactions.

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