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Hate to break it to you, but all these "problems" with the logo were exactly the same in the old logo. You got distracted by the ham-fisted layer styles and fooled into thinking that made it good.

The fact that you said "makes the letters pop" would send shivers down any designer's spine.

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Having the text as negative space on dark is still perceptually different to having it on a transparent background (which is perceived as negative space). This is enough to make it feel unbalanced.

See here: https://i.imgur.com/uW4TGX2.png

Purely subjective. I personally see no difference in the balance, and either way, "balanced" doesn't mean correct.

Thank You! This is enough to illustrate the problem. It would have been fine if they had kept the black as background colour.

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