Sincere apologies to all GitHub users for the downtime this morning, and the brief outages last week as well. We take reliability very seriously, and will publish a full RCA in the near future.
For context, there were four (public) incidents this week:
• Incident on Feb 27, 14:31 until 18:54 UTC - https://www.githubstatus.com/incidents/q07bfjh7jf1t
• Incident on Feb 25, 16:36 until 18:48 UTC - https://www.githubstatus.com/incidents/xp2qc958g4wt
• Incident on Feb 20, 21:31 until 22:16 UTC - https://www.githubstatus.com/incidents/bd29l6zgr43g
• Incident on Feb 19, 15:17 until 16:09 UTC - https://www.githubstatus.com/incidents/fxbbtd7mhz1c
At my job, if something we go wrong... management just tells us roll it back. That always fixes the problem, right? :P
If rolling back works for a simple system, why wouldn't it work for a complex one?
Because one cannot step into the same river twice. Heraclitus would probably make a good engineering manager.
edit - from wikipedia: In the field of psychology, the Dunning–Kruger effect is a cognitive bias in which people assess their cognitive ability as greater than it is.
I interpreted GP as saying the aforementioned management has just enough cursory knowledge to want to apply the same hammer that worked on a simple system to that on a complex system, but not enough knowledge to realize the unknown-unknowns that they aren't even aware of.