> ...someone at FedEx doesn't really know how to...
Yes, this is true. I think a basic service offering might just record the weight and photo of each item being packaged up.
Yes, this is true. I think a basic service offering might just record the weight and photo of each item being packaged up.
The question is, can a platform protect sellers in this way and still afford to compete with other services? Most buyers like buying from Amazon/eBay where they always get their money back. It’ll be a tough sell to get them to use a platform with higher barriers to making a return and higher overhead costs.
I think that you need to address the concerns that buyers have in order to be successful in attracting buyers.
the seller is selling a used item and the buyer is searching for a deal. if lets say ebay offers this protection for sellers and other don't.and lets say all sellers jump to ebay. all other platforms would lack good deals on used cameras so the buyer if he wants a deal would have to go to ebay and follow the process.
For many items opening the packing reduces value