I'm a South African living in the UK, so I need Schengen visas when ever travelling to the EU. I have found the staff at the borders fine (have travelled to the EU about 10 times); I've never had any problems. Sure, they're not the friendliest, but I've never found a country that did have friendly border staff.
My issue with the Schengen scheme is the process of getting the visa itself. The requirements are a bit over the top, and it's expensive, think its's about £80 for a French Schengen.