Hacker News Reader

Amusingly enough I've had that method fail while ordering an iMac a few years ago.

I requested delivery-with-signature on a $4k iMac and it got delivered to another house three blocks away. They didn't ask for the signature (though they were supposed to); they just left a $4k computer on the curb. It was marked as delivered. I'm lucky to have an honest neighbor who brought it to my doorstep (no thanks to Apple and their logistics partners).

View on HN

That's the couriers problem then. If a signature was required for a $4k item it's contingent on them to get it into the receiver's hands. Your neighbor saved you and the courier a great deal of money. Apple would have filed a claim and sent you another $4k iMac that UPS/Fedex/DHL would be paying for.

From a liability perspective you’re probably right. I just mean it’s Apple that picks the courier, and that that solution to delivery can fail in basically the same way as store pickup (as happened to me).

Apple's lucky that you have an honest neighbour. The computer wasn't your responsibility since you never signed for it.

Reply on news.ycombinator.com