I really wanted them to succeed, and subscribed to their Go+ tier for years. This year I pulled the plug and went back to Spotify. I can't say I it miss too much. Of course, liking EDM I miss the live sets of many talented artists, but overall their service was just not worth it anymore. Their recommendation system is bullshit, since they have tons of duplicates in their database I would often get suggested music I already listen to uploaded by someone else. This gets more frustrating when one duplicate is unavailable in my country when another isn't and I have to curate the song myself. The biggest change to their app in the past few years was introducing darkmode (only a few weeks back).
Their last marketing mail was about some new feature for artists, that's when I finally pulled the plug. They lack any direction, they focus on the artist side of things, while their listeners get a mediocre music player.