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aussieguy1234

If you're thinking of buying a new Tesla take this into account, as it will probably affect the resale value

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It won't.

When you buy FSD and sell the car, the FSD stays with the car.

This is a muddy situation where car was sold back to Tesla, dealer bought it from Tesla and sold to a third party.

Dealer claims it bought the car with FSD from Tesla. Tesla claims the car never had FSD and it was enabled by mistake.

Someone is lying but it's a one off situation.

You don't loose $7k feature when you sell the car, it stays with the car.

> You don't loose $7k feature when you sell the car, it stays with the car.

... revokable with a change in the EULA? Does the EULA have an arbitration clause?

It would be a dumb move to pull this trick, but then again, what they did here was a dumb move. You can't trust the bean-counters to be reasonable when they see a way to get more beans.

>Tesla claims the car never had FSD and it was enabled by mistake.

How on earth can the car both never had FSD and having FSD enabled by mistake? The car either had FSD, or it didn't.

All Teslas are built with FSD hardware included. If you pay the extra $7k or whatever it is, they just enable it for you in software. In here, they are just arguing that it was enabled by mistake and the customer never paid for it in the first place.

That's like how the BMW E46 comes with cruise control. All of the circuits to enable cruise control are in the cars from factory (except maybe not for the earliest model years). However, if you chose not to get a multifunction steering wheel, you can't activate it.

What if a customer ordered a car without the multifunction steering wheel and BMW accidentally built it with it. Couple of years forwards and someone notices that for some reason, the order sheet and the build sheet do not match. The owner takes their car to be serviced and the BMW technician switches the multifunction steering wheel panel with the blank steering wheel panel.

How can BMW at that point explain that the customer never paid for cruise control and therefore they never had it? The manufacturer shouldn't punish the consumer for their mistakes.

Which honestly doesn't sound relevant to the purchaser. My understanding is that the Monroney sticker stipulates exactly what features are included in the vehicle, as provided by the manufacturer. By purchasing the vehicle, the customer has paid for exactly those features.

This is like them saying "Oh, we forgot to charge your dealer you for the premium interior and lighting" (which is listed on the same sheet as a $5000 option) - your response would quite rightly be "Tough, I bought it from the dealer at the agreed price based on the features listed, it's mine now"

Absolutely, and as others have already pointed out, it's on the dealer to put this right. Either refund the customer, pay for the upgrade, or take the car back.

I think Tesla might have turned it on to recertify the vehicle before auction, and forgot to turn it off.

And a system's audit revealed the discrepancy, and rather than just eating the loss, they decided to turn off the feature.

Or maybe it wasn't malicious, and the OTA update system had it listed as non-FSD and sent it an update which bricked the FSD.

Except the FSD was also on the new-car Monroney sticker, as shown in the article. As far as anybody outside Tesla can tell, the car was originally sold with FSD. It appears the owner had it, used it, then got caught in this update nightmare.

Ah. Missed that part. Thought it was just after it was sold back that it got turned on

> You don't loose $7k feature when you sell the car, it stays with the car.

Well, seems like FSD is not something that is really tied to the car but a checkbox in some configuration for the car.

Tesla gives, Tesla takes.

That's kind of scary.

(sometimes accidently)

> it's a one off situation.

Doesn't matter. The fact that Tesla can alter the vehicle according to their whims makes the car undesirable to me.

can't imagine there will be many car brands left without that capability in 10-15 years.

You're probably right. That also doesn't matter. I won't be buying them.

If a car manufacturer accidentally sells a car with an upgraded interior priced as a non-upgraded interior, once it's gone, they can't chase down whoever owns it and swap out the seat leather.

They fucked up, too bad, so sad, try again next time.

Turns out that’s not the case with software

I am pretty sure it is. Stealing something that someone legally bought from you back again because you made a mistake when calculating the sales price is blatantly illegal, regardless of whether the "stealing process" includes breaking up the car door and ripping out seats or unchecking some checkbox in a remote management software.

The latter is much easier, but not an iota less illegal from the viewpoint of the law.

Which is why the last car I bought, I intentionally chose something that had practically zero software.

A decent lawyer will make the case that it either is or Tesla should be in the hook to renegotiate every upgrade, every time the vehicle resells.

Too late, I already bought one a few months back. And I am absolutely concerned about what incidents like this will do to the resale value. Thankfully I don't have any optional features like FSD on my car, but still, perception is more important than reality and reduced demand will definitely have an effect on the value.

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