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Mysterious startup? Seems identical to almost every small dev shop I've ever seen, complete with bizdev people who over-promise and clients who might not know better. My understanding is that they started development just 2 months ago and never bothered to train users. That's all I need to know.

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MSNBC interviewed a precinct captain who stated she had no problems with the app. Last week they were given test PINs for training purposes so training was provided.

Sure, but many did, and many because they were in rooms with large numbers of people and they were depending on wifi and cell service, which often fails in those situations. Then throw in different phones, OSs, versions, etc. Word is that this app was rolled out with no user training.

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