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She mentioned the building is old. Maybe there are other structural issues that would be brought up if a ramp was installed that would have to be delt with. I don't know though, it's just a guess.

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Besides the ramp, the other big thing (from a customer's perspective) would be the bathroom. This business was basically in a converted house. So the existing "half-bath" would probably not be large enough for ADA standards (with enough room for someone in a wheelchair to enter, close the door, transfer to the toilet, etc.).

Agreed.

"Crema Coffee owner June Tran said bringing her 100-year-old building up to code would cost $100,000."

Bringing a 100-year-old building up to code != installing a ramp.

But you need a building permit to install a ramp, and that may come with a requirement to bring it up to code.

Then she was already willfully ignorant of the law when she started, long before ADA got involved.

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