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Comment by techntoke | Hacker News Reader

> Almost immediately the cashiers started to cheat by skimming a bit of cash and within a few months, most of them were replaced because they had been caught cheating in some way.

Who caught them and how if they stopped counting the drawers?

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It turned out that upper management, the managers above the managers that got rid of the supervisors, had gotten bad reports about what was happening in the store so they sent in a private investigator that posed as a new employee and no one was told he was an investigator. He was there a few months and caught the cashiers, and a guy selling coke. It was just a coincidence that he got the cashiers. They were aiming for the drug problem.

Just before all this was revealed I got a job at a different part of the company and was told what had happened so I never found out what ended up happening. I just know a lot of people were replaced.

A security camera on the register seems like the easiest way. If the cashier’s count doesn’t match the sum of customer transaction then watch the footage until you see them pocket the money.

At larger companies they absolutely do this. And the digital video is stored with an overlay of what is ringing up with it's price as the cashier scans it. So it is easy to see if they are not scanning items for a partner or manually entering the wrong barcode.

Thus proving you don't need the manager oversight ?

Monitoring with cameras seems like an advance in technology that lowers the need for managers in the room. But it’s still a check as advocated earlier in the thread.

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