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Comment by samstevens | Hacker News Reader

Author here; I agree that I'm not considering other users in my rants. I'm not a designer, and don't have solutions that would help everyone that Apple is targeting with this product.

Part of the reason I'm unhappy with the options forced on me is the removal of my ability to customize the tabs. If Apple wants to push Radio, that's fine. Do I have to suffer navigational difficulties, when previously I could replace that button with "Albums" or "Songs", etc.?

With regards to queuing, I don't mind the way it's modeled. I reorder songs all the time; it's very useful. The actual act of dragging the songs is not very graceful at times--I'll fly by the next song in the list, or not move at all past the top of the screen. Like I said, after playing with Spotify and noticing similar issues, I think it's a Swift/iOS issue, not an Apple Music problem.

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I agree with you on most points. For me, the most annoying is that the new version freezes a lot and it silently transcodes your ALAC to some lossy format.

> The actual act of dragging the songs is not very graceful at times--I'll fly by the next song in the list, or not move at all past the top of the screen.

I've had the same problem, but you actually spelling it out here prompted me to try something new... and it actually works! Hold the song you want to reposition in the queue with a thumb and scroll the queue with the index finger from the other hand.

I only learned this technique recently from an article on how to more easily reorganise your home screen. So much better than dragging to the edge of the screen.

I guess the UI generalisation to this: there should be two ways to drag: either by dragging the item itself, or by holding it in place and using the other hand to drag the background underneath it.

You're using an Apple product - Apple is known for their tailored and single-path UX that they don't simply expect their users to love, they also don't care when they don't.

I'm not saying your complaints aren't valid or warranted - they're just not relevant to Apple unless their designers agree with you.

Apple does care about customer feedback, but by and large, they're not looking for it on HN or in random blogs. If you want to reach out to them, you can do so here: https://www.apple.com/feedback/

The feedback actually goes directly to the engineers that work with the product you are leaving feedback for. It works, I swear!

"We cannot respond to you personally [...] we will contact you directly."

Here's what I found:

> we are unable to respond to each submission individually. If you provide your email address, you agree that we may contact you to better understand the comments you submitted

Which makes perfect sense IMO.

that particular feature the author talks about has been around since the ipod era. then again, stripping previously ubiquitous functionality has been apple's m/o in the later half of this decade.

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