Thank you!

I checked here https://nominatim.openstreetmap.org/search.php?q=New+Hartfor... - looks like all other `New Hartford` have type "node" in the database, which doesn't give boundaries of the cities.

We are thinking about fallback here: https://github.com/anvaka/city-roads/issues/7 but what might work better in short term: try entering a county name, and then zoom in onto the place. It is not as convenient as having a city boundaries, sorry about that.