I wrote about another company in the aerospace industry that serves a niche, the people that deal with crashes:
https://jacquesmattheij.com/a-company-you-have-never-heard-o...
https://jacquesmattheij.com/a-company-you-have-never-heard-o...
I have worked in "disaster recovery" modes within a larger group of companies (think "Berkshire Hathaway" large), where we were basically meeting regularly to discuss opportunities, new findings and, above all, knew each other phone numbers & area of expertises.
There were basically no issues wtr to the business model, as we were all owned by the same company and when were working in "commando/disaster mode" shit had hit the fan furiously enough for noone to care about the costs. That may have simplified the things a great deal...
To me, Kenyon (and a few other players in their fields) is nothing more than an on-call, dependable team of experts with pre-set rates and a yearly fee for availability. I know for a fact that companies dealing in IT security do have such contracts (there's been numerous articles in the press about the Maersk disaster a few months/years back) and would expect that services similar for every aspects of IT ("our billing system has been offline for the past 13 hours", "our main DC has just been destroyed by an earthquake" and so on...)?
What have been the blockers you stumbled upon?
I've had countless encounters with C-level execs who could recognize that if theur point of sales software was down, it meant a loss of x M€/day, or that if this SCADA system crashed it meant casualties within the work force. They could be rational enough to attach a price tag to these events
Despite this, it always went back to "yeah but last time my computer crashed, little Timmy fixed it, it's a no brainer, and my IT director has these things called backups".
The same people have contingency plans for anything non digital (including services like Blackwater guys or kenyon and so on), but digital has "no real consequences".
I hoped the Maersk disaster of last year would lead to a change of mind, but unfortunately we're not there yet.