I've been confused how they're able to do this and not charge more than they do (only $200 a year).
I one time showed up 2min late and they sent me back home, that is when I knew they were the real deal. I'm so glad they did, because 1. I was never late again, and 2. I know they wouldn't be late for me in the future.
I think many times when doctors are late, it is often because
0. They have a cascade of latenesses with really just a single early appt that is actually late causing the domino of late starts and hence ends.
1. They have a patient come in late or w/o appt, cater to them or "squeeze them in"
One thing OMG has going for them is the generally professional clientele -- many of the clients dont want to arrive/leave later either, so that is good for everyone.
But yeah, I use One Medical and it's amazing. For primary care, they really respect your time like none other.
For most primary care practices i've used, lateness is expected and there is no design or system.
For OMG, lateness is unexpected and designed out of the system.
They are just much nicer to use than some alternatives.