This is exactly why I want one, and I’ve been close to ordering a Model 3 several times now. But it seems like each time, I hear a horror story from a friend with a Tesla: random stuff breaking, bad service experiences, weird behaviors. Just last month a coworker had the brakes fail on her day-old Model 3.
I bought a used Nissan Leaf 3 years ago and haven’t had a single thing go wrong with it. I’m afraid to give up the reliability of a more conventional car to drive “the future.”
It is telling, however, that pretty much everyone I know with a Tesla (including the ones who have had problems) love it and don’t regret their decision to buy it.