Even during my education, wherein I dealt with more than a few individuals in Reason's "target market" (see: aging film composers who have spent their fair share of time plugging real cables into real sequencers) found it appalling and difficult to use.
The only reason I still use the program at all is because it has a few excellent patches built into it. The fact that I have to wade through the swamp of illogic that is its user interface remains one of most frustrating parts of my job as a media composer.